Personal data

RIAD ANYSSATES FRANCE is a company concerned about the protection of personal data. We are committed to ensuring the highest level of protection for your personal data in accordance with applicable law and the "general regulation on the protection of personal data".

 

Data controller

The personal data collected on this website is stored in a computerized database on the Wix platform:

Address: 500 Terry A Francois Blvd San Francisco, CA 94158
Telephone: +1 415-639-9034.

 

Purposes of processing

The personal data collected is used for the management of reservations, the management of customers and customer support, the management of blog comments and service evaluations, the connection to private areas, the sending of reservation follow-up emails , the sending of emails in response to contact forms, the sending of promotional offers by email, the sending of newsletters by email.

 

Some data is collected automatically as a result of your actions on the site in order to perform audience measurements (the number of page views, the number of site visits, the products consulted, etc.) or are necessary for the prevention and the resolution of technical incidents.

 

Data collected

The personal data collected and processed includes your surname, first name, title, email, password, telephone number, IP address, postal address, service order history, connection data (depending on the choice made for cookies).

 

No bank data is kept apart from the payment history (order reference and payment status only), necessary for the processing of disputes and the prevention and resolution of technical incidents.

 

We undertake to collect only the minimum data necessary for the proper functioning of the service provided by this website. The mandatory or optional nature of the data collected is indicated to you at the time of their entry by a mention "Mandatory" (or any other appropriate visual indicator such as an asterisk or an element in bold) or "Optional".

 

The duration of the conversation

The data is kept for the entire duration of use of the service and is then archived for an additional period in connection with the periods of limitation and legal retention for reasons strictly limited and authorized by law (payment, guarantee, disputes, etc. ). After this period, they are deleted.

 

Location & hosting of collected data

The data collected is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, Wix.com's databases and general applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company follow the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our platform and its service providers.

 

Recipients

The data collected is intended for our sales department, our marketing department and our technical department. They are also transmitted, where appropriate, to the following third parties: --- 

 

Withdrawal of consent

You can withdraw your consent at any time to the use of your personal data that is not essential for the proper use of the service provided by this website by using the online form for the withdrawal of data that you have communicated to us through the forms present on the site. 

 

Permission to access

You can exercise your right of access to the data concerning you and have them rectified. This right can be exercised by post to RIAD ANYSSATES FRANCE 27 rue de la Paleine ST CYR en bourg 49260  Bellevigne les Châteaux electronically via the online form or by connecting to your account.